Samsung Watch and Samsung Health

A. Connecting Your Samsung Device

You can connect your Samsung Watch (Samsung Health) using our app. We work with Google Health Connect as an in-between tool: Samsung Watch --> Google Health Connect --> our app

Google Health Connect is a new app from Google which replaces Google Fit. It serves as central storage on your device for all fitness and health data. Apps can read and/or write data from Health Connect and you can control which apps have access to certain data.

Getting Started

Follow these steps to enable auto-sync with your Samsung Watch. Each of these steps has more detailed instructions later on.

1. Install Google Health Connect
2. Enable Google Health Connect sync in Samsung Health
3. Enable auto-sync in our app

Step 1: Install Google Health Connect

Install the Google Health Connect app. You can download this from the Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata&hl=en&gl=US&pli=1

Step 2: Enable Google Health Connect sync in Samsung Health

a. Open the Samsung Health app and navigate to Settings.

b. Select the Health Connect option.

c. Make sure to provide permissions so Samsung can write step and/or exercise data with Health Connect.

Note: you must have enabled the "Sync with Samsung Account" option in order for the Health Connect sync to work.

Step 3: Enable auto-sync in our app

a. Open our app.

b. Open the Me tab and scroll down to the Connected Fitness Trackers screen.

c. Expand the Samsung Health section and select Manage.

d. Click the Connect option to enable auto-sync integration.

When asked, please make sure you give us permissions to read your data. You can decide which data points we can read from Health Connect. 

• For step challenges it's important you provide access to at least step data
• For activity based challenges it's important you provide access to at least exercise sessions and distance

B. Troubleshooting

Additionally, you can follow these steps to ensure Samsung is updating data in Google Health Connect correctly.

1. Open Samsung Health
2. Click the ... overflow menu and select Settings
3. Make sure Sync with Samsung Cloud is turned on
4. Scroll down to Health Connect and ensure it has 'Access allowed'
5. Tap on Health Connect
6. You should see Samsung Health in the list of recent activities
   1. If you don't see Samsung Health in the list, click on App permissions
   2. Select Samsung Health
   3. Make sure Samsung Health has access to write to Google Health Connect
7. Select Data and access
8. Select the Activity category
9. Select he Steps sub-category
   1. You should see Corporate Fitness in the list of apps with read access
   2. You should see Samsung Health in the list of apps with read access AND in the list with write access
10. Click on See all entries
11. Make sure you see step data for recent days