Google Health Connect

A. Connecting Through Google Health Connect

Google Health Connect is a new app from Google which replaces Google Fit. It serves as central storage on your device for all fitness and health data. Apps can read and/or write data from Health Connect and you can control which apps have access to certain data.

Getting Started

Follow these steps to enable auto-sync with your Samsung Watch. Each of these steps has more detailed instructions later on.

1. Install Google Health Connect
2. Enable auto-sync in our app

Step 1: Install Google Health Connect

Install the Google Health Connect app. You can download this from the Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata&hl=en&gl=US&pli=1

Step 2: Enable auto-sync in our app

a. Open our app. 

b. Open the Me tab and scroll down to the Connected Fitness Trackers screen. 

c. Expand the Samsung Health section and select Manage. 

d. Click the Connect option to enable auto-sync integration.

When asked, please make sure you give us permissions to read your data. You can decide which data points we can read from Health Connect. 

• For step challenges it's important you provide access to at least step data
• For activity based challenges it's important you provide access to at least exercise sessions and distance

B. Troubleshooting

B.1 Granting Permissions

The first time you connect with Google Health Connect we will ask you for permissions to read your fitness data. Without those permissions we cannot read your data and you cannot connect with Google Health Connect.

You can grant permissions by following these steps:

1. Open the Android Settings
2. Open the Apps section
3. Select our app from the list
4. Click Permissions
5. When there are permissions in the 'Not allowed' section, please click them and select Allow

B.2 Checking For Access Rights to Fitness Data

1. Open the Android Settings
2. Open the Apps section
3. Select Health Connect from the list
4. Click Open to open Google Health Connect
5. Click App permissions
6. Select our app from the list of apps
7. Select Allow all and go back
8. Make sure our app is listed under the Allows Access list of apps.
   1. 📷 Please create a screenshot of what you are seeing on this screen when you're contacting support.

B.3 Checking Availability of Step Data

1. Open the Android Settings
2. Open the Apps section
3. Select Health Connect from the list
4. Click Open to open Google Health Connect
5. Tap Data and Access
6. Expand
7. See all categories
8. Select Activity
9. Select Steps
10. Select See all entries
11. Make sure there is step data visible for the current date
    1. 📷 Please create a screenshot of what you are seeing on this screen when you're contacting support.

B.4 Checking Availability of Activities

1. Open the Android Settings
2. Open the Apps section
3. Select Health Connect from the list
4. Click Open to open Google Health Connect
5. Tap Data and Access
6. Expand
7. See all categories
8. Select Activity
9. Select Distance
10. Select See all entries
11. Make sure your activities are visible and that all the data is correct
    1. 📷 Please create a screenshot of what you are seeing on this screen when you're contacting support.

B.5 Confirmation Required to Record More Than 50 Thousand Steps in One Day

With some device configuration settings, Google Health Connect and Google Fit will not accept and synchronize steps if you accumulate more than 50 thousand in a day. The Google application should have a confirmation screen on which you can accept those steps by confirming you were not in a vehicle. Google apps change frequently so access to this confirmation screen may vary.