Google Health Connect

Google Health Connect is a new app from Google which will replace Google Fit and works very similar to Apple Health. It is a central storage on your device for all fitness and health data. Apps can read and/or write data from Health Connect so you can use control which apps have access to certain data.

Getting Started

Follow these steps to enable auto-sync with your Samsung Watch. Each of these steps has more detailed instructions later on.

1. Install Google Health Connect
2. Enable auto-sync in our app

Step 1: Install Google Health Connect

Install the Google Health Connect app. You can download this from the Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata&hl=en&gl=US&pli=1

Step 2: Enable auto-sync in our app

Now open our app. Open the Me-tab and open the Connected Fitness Trackers screen. Now expand the Google Health Connect section and select Manage. Click the Connect option to enable auto-sync integration.

When asked, please make sure you give us permissions to read your data. You can decide which data points we can read from Health Connect. 

• For step challenges it's important you provide access to at least step data
• For activity based challenges it's important you provide access to at least exercise sessions and distance

Troubleshooting

Permissions

The first time you connect with Google Health Connect we will ask you for permissions to read your fitness data. When those permissions are not provided we cannot read your data and you cannot connect with Google Health Connect.

You can grant permissions by following these steps:

1. Open the Android Settings
2. Open the Apps section
3. Select our app from the list
4. Click Permissions
5. When there are permissions in the 'Not allowed' section, please click them and select Allow

Next, make sure we have access to read your fitness data.

1. Open the Android Settings
2. Open the Apps section
3. Select Health Connect from the list
4. Click Open to open Google Health Connect
5. Click App permissions
6. Select our app from the list of apps
7. Select Allow all and go back
8. Make sure our app is listed under the Allows Access list of apps.
   1. 📷 Please create a screenshot of what you are seeing on this screen when you're contacting support.

Next, make sure step data is available in Google Health Connect

1. Open the Android Settings
2. Open the Apps section
3. Select Health Connect from the list
4. Click Open to open Google Health Connect
5. Tap Data and Access
6. Expand
7. See all categories
8. Select Activity
9. Select Steps
10. Select See all entries
11. Make sure there is step data visible for the current date
    1. 📷 Please create a screenshot of what you are seeing on this screen when you're contacting support.