Purchase additional participants after initial payment

As you get more participants to join your event, our service will proactively help you to ensure all your intended users can participate.. This allows you to make sure you're not paying too much when you are not sure how many users will join your event at the start.

Steps to follow

When you publish the event

When organizing an event with us, you are prompted to select the estimated number of participants. We understand that you might not know the exact number. It is best to estimate on the conservative side. Your choice of initial number of users should be selected before you pay for your event.

Purchase additional participants

Once you've consumed 80% of your purchased user licenses, you'll receive an email notification to inform you that you're approaching your limit. This allows you to add more user licenses. If you don't add more user licenses, the platform will prevent users from joining your event once all of your licenses are consumed. To obtain more licenses:

• Open the License screen in the Event Dashboard.
• Click the Add Users button.
• Enter the number of additional users you'd like to add and select Start Purchase. Note that the minimum additional licenses that can be purchased is ten.
• Complete the payment steps.

The additional user licenses will be enabled instantly upon completion of the payment. You will be notified again the next time your event population exceeds 80%.