Find your Profile ID

When you reach out to support it is very helpful if you can include your Profile ID (ProfileID) so we can find your details quickly.


You can locate your profile ID using any of these methods:

  1. Your profile ID is included in the welcome and join confirmation emails
  2. Your profile ID is displayed on the Edit Profile screen in the app or web platform.

Please make sure to send your profile ID over as plain text and not in a screenshot to make it easier to locate your data.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.