Delete Your Profile and data
At any time, you can choose to delete your profile and all your data on our platform. To do so, perform the following steps:
- Navigate to the Dashboard or Me tab in the app.
- Select the vertical ellipsis (⋮) in the upper right.
- Select Edit profile.
- Select EDIT PROFILE REMOVAL
- Read the information presented and confirm that you understand it by checking the confirmation box. You will not be able to request removal without checking this box.
- If you also want your data removed from events in which you participated, select that option.
- Select REQUEST REMOVAL
- Follow the instructions on the screen to complete the process.
Changing Your Mind - Keeping Your Profile and Data
After confirmation, there is a seven-day cool-down period during which you can cancel the removal request. To undo the request:
- Navigate to the Dashboard or Me tab in the app.
- Select the vertical ellipsis (⋮) in the upper right.
- Select Edit profile.
- You will see a notification at the top summarizing your previous request to remove your profile. Select the KEEP PROFILE button adjacent to the notification.
- Select KEEP YOUR PROFILE.